Independent Medical Examination

FAQ


Q:  What is the retail price of the book?

Softcover - $6.95; eBook - $4.95 (US dollars). Retailers such as Amazon may sell for less.

Q.  What is the size of 8 Secrets to a Better Independent Medical Examination?

The softcover book is 7 x 4.25 inches, 32 pages, vibrant color cover & interior, including clipart, and printed on high-quality paper.

Q.  How long does it take to read?

It should take most readers 20-50 minutes, depending on their reading speed. The writing style is engaging, and overall the text is easy to read at a high school reading level.

Q.  Can I read a sample chapter?

To read Secret #6, click here.

Q.  Is there a helpful glossary of terms used in IME reports?

Absolutely! We have complied a list of terms and their definitions: click here.

Q.  The book includes an optional medical history form to complete in preparation for the IME. Can I download it?

Yes! Click here.  

Q.  Where can I buy single copies and eBooks? 

Single copies of the book can be purchased from Amazon or the Seattle Book Company. (Buy single copy).  Check back in a month for links to purchase eBooks.

Q.   Why are the books on this site only sold in multiples of 50?

To greatly simplify logistics and keep our bulk prices low (in some cases below wholesale cost), we decided to package 100 books per carton. In our experience, most firms/ companies/ clinics require at least 50 copies at once due to the large number of clients attending IMEs.

Q.   Can I pay in Canadian currency?

Not yet. BetterIME.com is powered by Shopify, a very reputable and reliable e-commerce company founded in 2004. Unfortunately, at the present time, Shopify only allows our store (located in Michigan) to charge customers in US funds, regardless of the shipping destination. When this policy changes, we will update our website and prices to include the option of CAD.

Q.  Will I be charged a foreign transaction fee?

Possibly. If your business in located outside the United States, your credit card company might charge you a foreign transaction fee (likely 1-3%) on top of the currency exchange rate. This usually shows up as a separate charge on your statement. We recommend you check with your credit card company on this question.

Q.  Is there duty charged on books shipped to Canada?

Not if you buy through our store. We do charge and collect the 5% GST (tax) and take care of all brokerage fees on all orders shipped to Canada (there is no provincial tax on books). By employing this method, we avoid the need for you to pay the GST and extra fees when your books arrive. For the United Kingdom, the VAT for books is 0%.

Q.  If we pay and are invoiced in US dollars, how can we calculate the GST in Canadian dollars for our records?

The easiest way is to look at your credit card statement. Take the transaction amount (T) in Canadian dollars, and use this equation: GST = T x 0.04762 (round to the nearest cent).
Q.  How is my credit card information kept secure?
We are unable to see any credit card information you enter. This site is powered by Shopify, a highly trusted e-commerce company that encrypts the information you enter using secure socket layer technology (SSL) and stores it with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, Shopify follows all PCI-DSS requirements and implements additional generally accepted industry standards.

Q.   Am I guaranteed a fair independent medical examination if I read this book?

It is never guaranteed that you will receive a fair or better IME. However, this concise little book is packed with valuable advice and tips that will boost your confidence and give you the best shot at obtaining a better IME report.

Q.  Who printed the books? And from where are the books shipped?

8 Secrets to a Better Independent Medical Examination is published by us, The Reader’s Ace, LLC. Most bulk orders through this website are shipped directly from the printer, Thompson-Shore Inc., which is located in Dexter, Michigan, USA. This location is close to US/Canada border, making it ideal for shipments to Canada as well.

Q.  How are the books shipped?

Usually orders to the USA are shipped by UPS Ground. Orders to Canada are generally shipped by FedEx Ground International. Orders to the UK and other select countries will be shipped by USPS Priority Mail International.   

Q.  Can I have the books shipped to a PO Box?

Generally you cannot. However, flat-rate shipping to a street address anywhere in Canada or the U.S., for any size order, is only $15 USD. For other questions concerning shipping, please contact us.

Q.  Can I book an IME appointment with Dr. Burke?

Due to the large number of requests for IMEs, and a long wait list, Dr. Burke now only completes IMEs at the request of a select number of law firms and a few third-party vendors who arrange IMEs.

Q.  Why do you not supply your phone number or email address on your website?

Like you, we hate unscrupulous companies/individuals who send out little web spiders to harvest email addresses and phone numbers from web pages and present them as Christmas gifts to telemarketers and scammers. We would rather spend our time developing new books and promptly responding to your questions via the “Contact us” form than spending hours speaking with telemarketers and deleting spam. We aim to answer emails within 1-2 business days. However, if you really want to hear our voice, simply request that we call you via the “Contact us” form (click here). If you live in Canada or the U.S., we are happy to give you a call. If you live elsewhere, communicating via email is still the best method. (Please note: you will receive an invoice by email soon after your purchase.  On the invoice is listed all our contact information including our email address and phone number.)  

Q. Will this book help me get into law or medical school?

Wishful thinking. We recommend the blood, sweat, and tears method.

Q.  Is the book available in any other languages?

Not yet. However, we are considering adding Spanish and Arabic in future publications.

Q.  What is the story behind the making of this book?

Click here to read our story.