Our policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us using the 'Contact us' form (click here).
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us using the 'Contact us' form (click here). Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
To return your product, you should mail your product to: The Reader's Ace, LLC, PO Box 175 Hadley Michigan USA 48440
You will be responsible for paying for your own shipping costs for returning your item. You will receive a full refund on your initial purchase.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Thank you for your business.
The Reader's Ace ® is a registered trademark of The Reader's Ace, LLC.